Right of withdrawal

You have the right to withdraw from your purchase within 14 days without giving any reason.

Withdrawal period

The 14-day period begins from the day you receive your item.

Submit your withdrawal

How to return your item

1

Use our return portal — the easiest and safest option. Danish customers get a free prepaid label. International customers are responsible for return shipping costs.

2

Or email info@nunoo.dk before shipping — include your order number and await approval.

3

Include your delivery note with your order number and full name in the package.

Start return via our portal →

🇩🇰 Denmark

Free return shipping via our portal. We do not collect parcels from parcel shops. DAO does not deliver to business addresses.

🌍 International

Return shipping costs are paid by the buyer. We recommend tracked shipping — we are not responsible for lost parcels.

Return address

Núnoo
Generatorvej 8A, Port 5
2860 Søborg
Denmark

Please note

  • Items must be in unused condition — as if trying on in a store.
  • Once approved, refunds are processed within 3–5 business days to your original payment method.