Shipping policy
Order Dispatch
All UPS/DHL orders are shipped within 1-2 business days from the moment the order is placed. BudBee are dispatched on all working days.
Depending on your location, the delivery may take up to 3-7 working days.
Please note, that Núnoo is not responsible for delays in shipping due to unforeseen circumstances with the shipping couriers.
Packages sent with DHL can expect a delivery estimate of 7-11 working days depending on the location.
Free Shipping
Enjoy free shipping when your order is over:
99 € to the Netherlands / Belgium
99 € within the EU
Note: Free shipping does not apply to Greece, Croatia, Malta and Ireland.
Shipping Costs
For orders below the minimum for free shipping to parcel store (99 € for the Netherlands/Belgium, 99 € within the EU), shipping fees range from 3.5 € to 25 € within the EU.
Remote Areas
If you order via DHL and reside in a remote area, an extra fee may apply.
We send all items as packages, which makes it possible to track them if problem arise or the package does not appear. Be aware of the fact, that it can take up to 24 hours before you can use your tracking number. If the package is not picked up and therefore returned back to Núnoo it cost 6 EUR. They will be deducted from the amount that will be automatically reversed when the Núnoo receives the package return.
During special campaigns, we receive many orders and therefore, there can be additional shipping time up to an extra 1-2 business days.
We offer freight free (only UPS Standard parcel shop and BudBee) when buying over 99 € within EU. * (Greece, Croatia and Irland is not freight free) Freight for purchases under 99 € cost 15-25 € within EU.
Please note that additional import and custom charges might apply in your specific country.
We send all items as packages, which makes it possible to track them if problem arise or the package does not appear. Be aware of the fact, that it can take up to 24 hours before you can use your tracking number. If the package is not picked up and therefore returned back to Núnoo it cost 6 EUR. They will be deducted from the amount that will be automatically reversed when the Núnoo receives the package return.
United states
We offer delivery with FedEx and UPS to United States.
Estimated delivery time 5-9 work days.
Since the U.S. government has eliminated the de minimis threshold for all countries, making the rule apply regardless of country of origin. That means every shipment — regardless of value or origin — will now go through formal or informal customs entry and be assessed import duties, taxes, and fees.
This can cause delays on all packages to the U.S. and it can take an extra 2-4 business days to deliver the packages.